Tufin Published: October 28, 2018
Job Type
Level of education
Undergraduate
Spoken Language needed
Hebrew, English
Level of Hebrew
Medium
Location of job
Tel Aviv/ Ramat Gan
How many relevant years experience do you require for the role:
More than 3 years

Description

Tufin Technologies is looking for an experienced Technical Communicator (Technical Writer) to join Tufin’s Technical Communications team as a full-time position. You will report to the Technical Communications Manager.

Tufin, the leader in network policy orchestration, is a financially stable company that is growing rapidly.

Responsibilities
- Primary responsibility - create, review, and maintain the API and SDK technical communications for all Tufin products. Work with Product Managers, Product Owners, and R&D to determine API titles and descriptions, implementation notes, user notifications and errors, log file text, etc.
- Secondary responsibility - create, review, and maintain user guides, release notes, technical notes, and knowledge center content for all Tufin products.
- Coordinate with team members to ensure documentation is delivered on-schedule.
- Collaborate with team members to continually enhance the quality of our technical communications, ensuring it is concise, accurate, and easy to understand.
- Review/edit communications from various teams, including white papers, presentations, and various customer communications.

Requirements

- Recent hands-on experience writing API and SKD documentation
- Excellent communication skills, thorough, proactive, work independently while coordinating with team members
- Ability to transform complex technical processes into simple-to-follow written procedures
- Excellent English communication skills at mother-tongue level; good conversational Hebrew skills
- 4+ years of experience as a technical writer for a software company
- Good subject-matter expert (SME) interviewing skills

Advantages
- Knowledge and experience in networking, network security and network firewall management
- Author-IT or Madcap Flare experience
- Working in an agile R&D environment
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