Solutions Architect – Payments Expert

Shift4 is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit shift4.com.

In this role, you will join our professional services team as a solution architect, responsible for optimizing the product offering value Shift4 customers receive.

Responsibilities:

As a solution architect you will:

- Lead the technical engagement of the customers throughout their lifecycle to drive the sale, deployment, and adoption of our solutions.
- Conduct technical presentations and architecture design sessions, to demonstrate the capabilities of Shift4 products and services, emphasizing how Shift4 can help their business grow (Pre-sales activities).
- Obtain a high-level understanding of the customers’ day to day processes, payment activities & needs.
- Work with different internal teams (such as Product, sales, marketing, operations & support).
- Serve as a key contributor for current and future products and marketing strategies by collecting feedback from customers and market knowledge.
- Conduct discovery and assessment workshops with clients, understand and document client needs, and suggest the best solution to meet them.
- Identify & build customized solutions for strategic customers and manage their delivery.
- Be actively involved in analysis, solution design, client communication, and implementation.

REQUIREMENTS

- At least 5 years of proven experience as a Solution Architect, Pre-sale Engineer or Product Manager, at a global company – A must
- Technical/Engineering background or engineering education – A must
- Knowledge & Experience in the online payment processing industry – A must
- Exceptional communication and presentation skills (written and verbal, internal and external) – A must
- Ability to work in a fast paced environment– A must
- Fluent in English. Additional knowledge in other European languages – a plus.
- Strong sales capabilities and experience in customer-facing teams
- Execution skills in a matrix environment
- Ability to travel (every 6-8 weeks, ~10%) – a must, post covid19