- Published: September 14, 2021
We are Cognyte (formerly a Verint company), the global leader in security analytics software, and we are looking for an exceptional and passionate Professional Service Expert to join our DEPARTMENT team in Herzliya, Israel.
If you want to apply your expertise and well-honed skills in complex software, hardware integration, and:
- are driven by curiosity,
- thrive on solving the most complex security challenges, and
- want a unique opportunity to grow and contribute
- in an exciting and rewarding environment
then we want to meet you!
- Leading the professional service activities in our dynamic and challenging environment
- Taking part in complex software and hardware integration – inbound and outbound
- Working with R&D, QA and customers
- Demonstrating significant understanding of the product architectures of the entire solution
- Translating and managing complex technical issues through strong collaboration across teams
Your tool box
- 4+ years’ professional service, system engineering, Tier-3/4 technical support, software integration in a software company
- 2+ years’ experience in managing professional service/support teams - big advantage
- Ability to learn complex systems
- Highly motivated with the ability to execute independently
- Technical troubleshooting and debugging skills; the ability to function as a technical lead
- Experience with scripting language
- Strong written and verbal communication skills
- Customer-facing experience
- Ability to travel abroad (~20%)
- Unix/Linux/Ubuntu - admin level
- Virtualization (VMware, VBox)
- Networking (subnetting, routing, Iptables)
- Familiar with scripting language (Python, shell…)
- Familiar with Ansible – an advantage
- Understanding of cellular/Wi-Fi technologies – an advantage
- RF – basic understanding – advantage
- Graduate of Computer Science / Computer Engineer / Army technological unit – big advantage
- Presentation skills - advantage
Why Cognyte is your perfect match
We’re a values-driven business with a strong passion for innovation that makes a meaningful impact on the world around us. We are calling out to YOU - the curious minds of the world, who are looking to break new ground and bring innovative ideas to life.
If this describes you, we could be your perfect match!
Curious? Apply now.