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  • Published: February 7, 2022
Job Type
Level of education
Level of Hebrew
Location of job
Tel Aviv/ Ramat Gan
How many relevant years experience do you require for the role:
More than 3 years


Genesys is a fast-growing company leading the customer experience domain. Genesys recently acquired Exceed.ai and looking to expand the team and add advanced AI for Sales and Marketing capabilities to the Genesys platform.

As a Senior Software Engineer in the Genesys Digital Experience group (DX), you will join a team focusing on the development and delivery of cutting-edge AI services in a global deployment. You will be working in a fast-paced environment where continuous change and innovation are certain. This is an opportunity to be a team member with ownership responsibility for production-level service deployments and operations with global reach and maximum customer impact.

Most importantly, at Genesys, we know the importance of having fun on this journey and promoting a strong collaborative team culture with hackathons, weekly casual tech talks, and team gatherings.


- Develop, design, and deploy highly available, fault-tolerant applications that will help drive improvements towards the features, reliability, performance, and efficiency of the Genesys DX platform.
- Work with development partners to shape the architecture, design, and implementation of new and existing systems to enhance their reliability, performance, efficiency, and scalability.
- Design and implement major changes and new features
- Identify bottlenecks and problems throughout the infrastructure.
- Actively review code, mentor junior development staff, and provide peer feedback.
- Collaborate with engineering teams to identify and resolve pain points as well as evangelize best practices.
- Troubleshoot production issues and come up with solutions as required.


- Bachelor’s degree in Computer Science or related work experience.
- 5+ years of software development experience.
- Experience developing applications using Node.js, Java, and React/Angular.
- Experience with microservices architecture and Lambda functions (experience with the serverless framework will be an advantage).
- Experience with REST-style web services and frameworks, especially Spring Boot.
- Experience developing / managing / working with CI/CD pipelines.
- Experience with cloud technologies (AWS will be an advantage).
- Ability to rapidly learn new stack, frameworks, open-source tools.

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