Cellebrite
  • 32 active jobs (view)

  • Published: January 17, 2022
Category
Job Type
Level of education
Undergraduate
Spoken Language needed
Hebrew, English
Level of Hebrew
Fluent
Location of job
Petach Tikva
How many relevant years experience do you require for the role:
2 years

Description

Cellebrite’s (Nasdaq: CLBT) mission is to enable its customers to protect and save lives, accelerate justice, and preserve privacy in communities around the world. Cellebrite is a global leader in Digital Intelligence solutions for the public and private sectors, empowering organizations to master the complexities of legally sanctioned digital investigations by streamlining intelligence processes. Trusted by thousands of leading agencies and companies in more than 140 countries, Cellebrite’s Digital Intelligence platform and solutions transform how customers collect, review, analyze and manage data in legally sanctioned investigations.

What is your mission?

Be a part of The Global Information Systems team, leading Cellebrite Post-sale and service organization from an information system perspective using the latest technology of salesforce, Five9, and other related tools including managing integrations between the different information systems

What you’ll love about your mission:

Working with latest technology of Salesforce such as Experience cloud (Customer community including e-Commerce, internal community), VRA, Digital engagement, Einstein Prediction as well as Learning management system (Totara), Five9 call center, CMS. Responsible for integrations and creating processes cross-systems.

Using the tools and SF flows you will build customer journeys to support both Cellebrite employee and the end users. You will be working together with the business in building processes and solutions that simplify both for the customer and the Cellebrite employee.

Requirements

- 2+ years of Salesforce implementation experience in designing Salesforce based solutions including cross department processes.
- Service oriented with high importance of working with a variety of customers worldwide.
- Fluent in English (high level communication abilities required).
- Experience in leading information system projects – a BIG plus.
- B.Sc. degree specializing in an Information system or equivalent.
- Fast learner, able to work independently as well as in a team.
- Able to create documentation of requirements, businesstechnical design and test plans.
- Out of the box thinking and demonstrated ability to come up with creative solutions.
- Detailed oriented with the ability to perform and maintain system configurations.

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