Cellebrite Published: June 27, 2019
Job Type
Category
Level of education
Undergraduate
Spoken Language needed
English
Level of Hebrew
Medium
Location of job
Petach Tikva
How many relevant years experience do you require for the role:
2 years

Description

We are seeking a SalesForce Information Systems Analyst to work as part of the Global Information Systems team.

You will be providing solutions on the SF platform and other related platforms for the business in the world of training (LMS), Service cloud, Einstein, Quip, Organizational Portal (internal community), and more as well as day to day support assisting the users to maximize value from the systems.

Responsibilities & Scope of Role
- Support future deployments, document changes and processes, provide training and assisting in testing solutions on Salesforce platform with the users in all departments
- The role will have responsibility for supporting the daily activity of the users as well as handling support ticket with high importance to SLA management.
- The role will have responsibility for evaluating, customizing and implementing solutions and processes.
- He/She will gather requirements as well as serve as a focal point for consolidating requests and needs form different parts in the organization
- Design and document solutions and execute within time and budget.
- Lead system changes and deployment of new requests and fixes.
- Provide documents release features, changes and enhancements.

Requirements

- 2+ years of SalesForce implementation experience in designing salesForce based solutions including cross department processes.
- Service oriented with high importance of working with variety of customers worldwide.
- Fluent in English (high level communication abilities required)
- Experience in leading information system projects – a BIG plus
- B.Sc. degree specializing in Information system or equivalent.

Personal Characteristics
- Fast learner, able to work independently as well as in a team.
- Able to create documentation of requirements, business\technical design and test plans
- Out of the box thinking and demonstrated ability to come up with creative solutions.
- Detailed oriented with ability to perform and maintain system configurations.
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