StreamElements Published: May 14, 2019
Job Type
Level of education
High school
Spoken Language needed
English, Spanish, French, German, Portuguese
Level of Hebrew
Basic
Location of job
Tel Aviv/ Ramat Gan
How many relevant years experience do you require for the role:
1 year

Description

StreamElements is looking for a sales & account management professional to join our Streamer Success Team, which is responsible for acquiring, managing and servicing our users.

StreamElements is the home of the biggest streamers on Twitch.tv. Our streaming tools platform helps gamers and content creators manage their stream, raise production value, increase engagement, and monetize their content.

Role responsibilities:
- Proactive outreach to relevant top streamers on Twitch.tv, YouTube Live, and other platforms
- Maintain a wide portfolio of customer accounts and constantly work to increase activation and retention
- Handle deals from start to finish — from lead gen to closing, onboarding, account management and legendary level support
- Create, implement and maintain new methods to provide ‘Legendary level service’ to streamers
- Engage with talent organizations in the ecosystem, build relationships, attend events to establish our brand and solutions and help drive business results
- Command all technical knowledge around the platform tools and features, and use it to give the best customer support in the industry

Requirements

- 2 years of experience in sales-oriented positions — a must
- Deep knowledge of the Twitch.tv ecosystem — a must
- Very good English, spoken and written — a must
- 1 or more additional languages: Portuguese, Spanish, French, German, Thai, Japanese, Korean, or Turkish — major plus
- Gamer — a plus
- Involvement in gaming and/or streaming communities — plus
- Experience as a content creator and/or streamer — plus
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