Taboola
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  • Published: April 22, 2022
Category
Job Type
Level of education
Undergraduate
Spoken Language needed
English
Level of Hebrew
Medium
Location of job
Tel Aviv/ Ramat Gan
How many relevant years experience do you require for the role:
2 years

Description

Curious about what it’s like to work as a Technical Writer? We’re glad you asked!

The Professional Services Center of Operations excellence team is responsible for initiating and managing multiple projects and new processes across the Professional Services organization and across the company.

We’re searching for an experienced technical writer to join our team. As a technical content writer, you will apply our products and services into valuable, easy to consume content for our customers empowerment and education. The content created by you will be integrated within Taboola’s assets – product platform, customer communication and our Help Center directly impacting and elevating Taboola’s customer experience.

What are some of the things you do on a day-to-day basis?

- Develop comprehensive documentation that meets organizational standards
- Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
- Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
- Evaluate current content and develop innovative approaches for improvement
- Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
- Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
- Work with Product development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
- Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
- Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

Requirements

- Bachelor’s degree in relevant technical field
- 2-4 years’ industry experience as an effective technical writer
- Proven ability to quickly learn and understand complex topics
- Previous experience writing documentation and procedural materials for multiple audiences
- Superior written and verbal communication skills, with a keen eye for detail
- Native level English – A MUST

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