OwnBackup Published: July 17, 2019
Job Type
Level of education
High school
Spoken Language needed
English
Level of Hebrew
Hebrew not required
Location of job
London
How many relevant years experience do you require for the role:
2 years

Description

* Candidates must be eligible to work and live in the UK *

As a PreSales Engineer, you are empowered to sell to business and CRM leaders in every space and vertical, and take ownership in crafting customer-centric solutions.

You will align and support our EMEA Sales team by owning technical discussions, product demonstrations, POC's and proving business value to influence closed deals.

Job Duties:
- Deliver killer product demonstrations to set OwnBackup apart from other solutions
- Respond to functional and technical elements of RFIs/RFPs
- Convey customer requirements to Product Management teams and help validate functionality
- Maintain a regular Customer feedback channel and provide inputs for product development.
- Develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs showing business value
- Display initiative, self motivation and deliver high quality results along with meeting all expectations for both internal and external customers.
- Handle complex and high level escalated inquiries from customers

Requirements

* Candidates must be eligible to work and live in the UK *

- 2+ year(s) experience with Salesforce as an Admin / PreSales / Solution Engineer – MUST
- 1+ year(s) experience in Services and Support roles, such as Customer Success, Professional Services, Sales and/or Consulting
- In-depth knowledge of salesforce.com platform Exceptional organizational and time management skills
- Excellent English written and verbal communication skills
- Ability to analyze and solve problems, perform complex tasks and prioritize multiple projects
- Ability to work as part of a team to solve technical problems in varied political environments
- Ability to build rapport quickly with customers and third parties
- Good planning and organisational skills with a demonstrated ability to work calmly under pressure
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