Payoneer Published: December 18, 2020
Job Type
Level of education
High school
Spoken Language needed
English
Level of Hebrew
Medium
Location of job
Petach Tikva
How many relevant years experience do you require for the role:
2 years

Description

If you’re the kind of person that loves to get stuff done, collaborate with colleagues all over the world and is interested in joining a fast growing global company that is trusted by the world’s top digital brands and truly cares for its customers, join us at Payoneer!
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What’s the job?

The Payment Approval Team are responsible for reviewing and validating the lines of businesses and incoming payments of our customers to ensure we can support them against Payoneer’s Terms & Conditions.

- To maintain day-to-day operations while managing, supporting and developing a team of up to 15 representatives
- Act as a domain expert and the team’s focal point, supporting them with questions, escalations, and QA, and provide hands-on support as required
- Responsible for regularly conducting effective feedback conversations and ensuring the team meets their performance goals
- You will need to performance manage the team in all aspects, including but not limited to identify areas for each associate’s personal growth and development and guide them through professional advancement
- Proactively identify areas of opportunity and suggest initiatives related to the Payment Approval domain
- Work in a highly dynamic fintech environment, collaborating with colleagues globally

Requirements

- 2 - 3 years previous experience in a managerial/supervisory role
- High English level
- Able to deal with ambiguity and manage changing priorities
- Previous experience working with operational teams- MUST
- Previous experience working in the world of payments/ as part of an international team - advantage
- Fast learner with the ability to operate both independently as well as part of a team
- Agile, flexible, and adaptable, with confidence to make decisions and apply creative thinking in a fast-paced environment with minimal documentation and process
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