monday.com Published: November 5, 2020
Job Type
Level of education
High school
Spoken Language needed
English
Level of Hebrew
Basic
Location of job
Tel Aviv/ Ramat Gan
How many relevant years experience do you require for the role:
1 year

Description

The Partners team trainer will be responsible to prepare, coordinate and evaluate educational programs for our Partners group team and be in charge of their professional and product level.

The Trainer’s responsibilities include, but are not limited to designing team and individual courses, maintaining records of curriculum and materials and gathering feedback on the quality of training from various stakeholders.

Additionally, this role will include: needs analysis, content development, training delivery, communication, optimization and outcome assessment.

About The Role
- Take ownership of new team members onboarding
- Serve as the main point of contact throughout onboarding and also liaison between new team members and the rest of the monday.com team
- Create, manage and update our internal playbooks and guides with relevant information to ensure our processes, policies and various areas of knowledge are captured and easily accessible.
- Provide trainings as needed surrounding specific areas of expertise
- Liaise with managers to determine training needs and schedule training sessions

Requirements

- 1-3 years professional experience in a software (SaaS prefered) company - Sales/ Customer Success/ Partners
- Prior experience in training - big advantage
- English - Native or fluent
- Understanding of effective teaching methodologies and tools
- Excellent communication and organizational skills with the ability to hold business and technical related discussions
- Detail oriented with ability to take initiative, to prioritize and work independently
- Exceptional communication skills and ability to work across groups and geographies
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