Glassbox
  • 19 active jobs (view)

  • Published: January 10, 2022
Category
Job Type
Level of education
Undergraduate
Spoken Language needed
English
Level of Hebrew
Medium
Location of job
Petach Tikva
How many relevant years experience do you require for the role:
2 years

Description

Glassbox is looking for a Partner Operations Manager to join our Global Channels & Alliances team

We are Glassbox, a world leader in digital experience analytics, on a mission to deliver frictionless digital journeys to brands and their customers all over the world.

We are a hyper-growth scale-up that has most recently acquired a strong player in the CX field- SessionCam and just IPO’d in June!

So, now is the perfect time to come to Glassbox and help us accelerate our global leadership position.

What You Will Do

● Support the worldwide indirect business with performance metrics, dashboards, business analysis and trending insights

● Manage the partner application process

● Maintain the global partner program guide. Review and process partner deal registrations

● Manage registrations throughout the validation period and report on continued deal registration validity and sales activities related to those partner sales opportunities

● Ensure policies and processes are communicated to Glassbox partners, measure the impact of programs implemented and ensure consistency/alignment with the broader partner organization

● Drive new partner adoption and transition of existing partners into the new program

● Ensure that partner accounts are created and maintained in the Salesforce.com CRM system

● Ensure new and existing partners are enabled to be effective, liaising with regional and partner enablement teams

● Generate and update channel partner reports on revenue attainment, forecasts and partner training based upon mutually agreed business plans. Validate the requirements are being met

● Liaise with partner marketing to manage the operational aspects of the Marketing Development Funds (MDF) activities in the CRM system

Requirements

● Intermediate knowledge and working experience with Salesforce.com

● Proficient knowledge of Microsoft Office skillset, most importantly Microsoft Excel

● Communication and Presentation skills

● BA/BS or equivalent degree required

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