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  • Published: January 10, 2022
Job Type
Level of education
Spoken Language needed
Level of Hebrew
Location of job
Petach Tikva
How many relevant years experience do you require for the role:
2 years


Glassbox is looking for a Partner Operations Manager to join our Global Channels & Alliances team

We are Glassbox, a world leader in digital experience analytics, on a mission to deliver frictionless digital journeys to brands and their customers all over the world.

We are a hyper-growth scale-up that has most recently acquired a strong player in the CX field- SessionCam and just IPO’d in June!

So, now is the perfect time to come to Glassbox and help us accelerate our global leadership position.

What You Will Do

● Support the worldwide indirect business with performance metrics, dashboards, business analysis and trending insights

● Manage the partner application process

● Maintain the global partner program guide. Review and process partner deal registrations

● Manage registrations throughout the validation period and report on continued deal registration validity and sales activities related to those partner sales opportunities

● Ensure policies and processes are communicated to Glassbox partners, measure the impact of programs implemented and ensure consistency/alignment with the broader partner organization

● Drive new partner adoption and transition of existing partners into the new program

● Ensure that partner accounts are created and maintained in the CRM system

● Ensure new and existing partners are enabled to be effective, liaising with regional and partner enablement teams

● Generate and update channel partner reports on revenue attainment, forecasts and partner training based upon mutually agreed business plans. Validate the requirements are being met

● Liaise with partner marketing to manage the operational aspects of the Marketing Development Funds (MDF) activities in the CRM system


● Intermediate knowledge and working experience with

● Proficient knowledge of Microsoft Office skillset, most importantly Microsoft Excel

● Communication and Presentation skills

● BA/BS or equivalent degree required

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