GameEffective Published: February 11, 2019
Job Type
Level of education
Undergraduate
Spoken Language needed
English
Level of Hebrew
Hebrew not required
Location of job
New York
How many relevant years experience do you require for the role:
2 years

Description

* Candidates must be eligible to work and live in the US *

Responsibilities
- Manage client relationships, ensure client’s satisfaction and client’s retention, from deployment phase and on.
- Learn customer technical and business environment relevant to the success of the implementation
- Interpret customer requirements to product capabilities, taking customer’s goals, objectives and business processes to propose the best solution
- Share best practices to ensure informed decisions are being made
- Train the customer on the self-service aspect s of the platform
- Ensure customer buy in throughout the process
- Ensure on time, on budget quality delivery to the customer
- Analyze customer’s data inputs for trends, distribution and other statistical aspects.

Requirements

* Candidates must be eligible to work and live in the US *

- Prior experience in increasing customer satisfaction, adoption, and retention. Preferable working for SaaS companies or one of the big SI
- Proven ability to drive continuous value
- Experience working with fortune 500 clients
- Impeccable written and verbal communication skills. Excellent presentation skills
- Detail oriented and analytical.
- Strong team player and self-starter.
- Thrives in a multi-tasking environment and can adjust priorities on-the-fly.
- Excellent trouble shooter
- Excellent time management skills for yourself and others

Requirements
- Bachelor degree preferable in process engineering, computer science
- Some travel required

Technical Requirements:
- Prior experience with using analytical tools (Such as: Qlik, Tableau, PowerBI, etc.)
- SQL queries– a must!
- Prior experience in systems integration – a must!
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