Payoneer
  • Published: November 15, 2021
Category
Job Type
Level of education
High school
Spoken Language needed
English
Level of Hebrew
Hebrew not required
Location of job
New York
How many relevant years experience do you require for the role:
3 years

Description

* Candidates must be eligible to work and live in the US *

Marketing Operations Manager, Remote
Build Your Career | Love your Work | Make a Difference

Payoneer’s mission is to empower businesses to go beyond – beyond borders, limits and expectations. In today’s digital world, Payoneer enables businesses of all sizes from anywhere in the world to access new economic opportunities by enabling them to transact globally as easily as they do locally.
Payoneer’s digital payments platform streamlines global commerce for millions of small businesses, marketplaces and enterprises from over 200 countries and territories.  Leveraging robust technology, compliance, operations and banking infrastructure, Payoneer delivers a suite of services that includes cross-border payments, working capital, tax solutions and risk management.  Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world’s leading brands like Airbnb, Amazon, Google and Upwork, Payoneer makes global commerce easy and secure.

As Payoneer grows, we’re looking for a passionate and organized Marketing Operations Manager to join our expanding Enterprise team. You will be a key-member of the Enterprise Marketing team, directly contributing to the growth of our business by enabling operational rigor and structure. You will ensure that no lead is left behind, every marketing touch point is attributable, our sales & marketing stacks work together perfectly, our money is spent effectively, and that we operate in a coordinated way globally. The Marketing Operations Manager will be responsible for establishing, managing, and connecting marketing and sales tools and processes, to start consistent and qualified lead generation (SAL/SQL), comprehensive reporting and personalized journeys for different customer personas or products. We’re looking for someone who has deep experience with Salesforce and marketing automation and understands the enterprise sales process as well as marketing KPIs. 

What you’ll do:

- Establish and maintain scalable marketing operations processes that ensure best practices in campaign and lead management.
- Develop and analyse multi-touch attribution dashboards on marketing sourced/influenced pipeline to optimise marketing performance and budget investment. 
- Work cross-functionally with Sales Ops, Analytics and Finance to develop a holistic view of our revenue funnel from first touch through to closed won with clear attribution of marketing ROI. 
- Oversee the operational aspects of campaign planning, preparation, tracking and ROI attribution. 
- Ensure our systems and processes are set up to ensure we are collecting the right data in the right way at the right time. 
- Develop global processes to manage database hygiene and optimization and partner with Sales Ops, CRM and Digital Marketing to improve gaps in data health. 
- Understand the customer journey, lead flows and routing through our systems and oversee the buildout, enrichment, and assignment of leads. 
- Collaborate with Demand Generation, SDR and Sales leadership, and Sales Ops on the development of an ABM strategy. 
- Oversee annual and quarterly planning meetings for Enterprise marketing, including relevant analysis, and synthesizing plans and learnings. 
- Assist in the development of marketing goals and tracking for the Enterprise marketing team. 
- Oversee and manage ongoing operational needs of the Enterprise marketing team, including budgets/forecasting, monthly and quarterly reporting, campaign tracking, and ongoing reporting. 

Requirements

* Candidates must be eligible to work and live in the US *

- Deep experience using Salesforce CRM, Pardot, Hubspot, Marketing Cloud, Eloqua or Marketo. 
- Thorough understanding of the enterprise sales process. 
- Analytical mindset, comfortable developing and analysing marketing attribution reports. 
- Ability to understand business requirements and deliver solutions that balance business needs and system maintainability. 
- Analytical and quantitative problem-solving skills and the ability to communicate complex ideas effectively when creating reports or dashboards. 
- Project management skills; can manage multiple priorities in a dynamic & global environment. 
- Strong interpersonal skills and ability to earn trust and respect from peers. 
- High enthusiasm and motivation to work within a fast-paced, international environment. 
- Positive disposition with high energy, self-directed team player. 
- Experience working with a global team and market. 
- Strong attention to detail.  
- Passionate about marketing operations strategy and staying current with industry trends. 

What we offer:

Excellent medical, dental, and vision insurance (individual plan 100% covered) and FSA
401K with employer match
Fitness reimbursement
Generous PTO, paid holidays, and parental leave 
Learning and development opportunities  
Fun office culture with supportive leadership
Exciting social events, including happy hours, birthday celebrations, and Friday lunches
Community engagement opportunities
Relaxed dress code

Join the Payoneer Family - check out Our Values and apply today!
Payoneer is committed to fostering a diverse and inclusive workplace. Payoneer is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you are interested in applying for employment with Payoneer and need special assistance or an accommodation to use our website or to apply for a position, please email RecruitmentUS@payoneer.com. Determinations on requests for reasonable accommodation are made on a case-by-case basis.

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