Prospera
  • Published: September 14, 2021
Job Type
Level of education
High school
Level of Hebrew
Fluent
Location of job
Tel Aviv/ Ramat Gan
How many relevant years experience do you require for the role:
More than 3 years

Description

Prospera is looking for a brilliant and multi-motivated IT Manager to join our company and take ownership of all aspects of Information Technology.

Responsibilities:

- Provide support to our employees based on hardware and software needs partnering with various leaders across the business (R&D, People, Customer Success, etc)
- Manage our SaaS back-office stack (G-Suite, OpenVPN, Okta, Office 365, Slack, Zoom, Salesforce, etc)
- Manage hardware, systems, software, and hardening (MacOS, Linux, Windows, Disk Encryption, etc.)
- Manage Okta IAM, Company Domains, and DNS
- Own IT support to diagnose, troubleshoot, and provide solutions to tech issues for our in-house and remote teams
- Partner with the People team to help onboard our high volume of new hires in 2021 and beyond; ensure IT onboarding is easy and quick for all new hires
- Document and maintain a current and accurate inventory of technology hardware, software, and resources
- Establish, document, and implement technology processes, approvals, and procedures
- Enforce employee laptop policies and security procedures
- Update and modify current IT infrastructure to address scalability, repeatability, and security
- Coordinate and work with contractors for all IT related purchases
- Plan and lead company wide processes.

Requirements

- 5+ years of experience as an IT, preferably at a technology/enterprise company
- 1+ years of experience as IT manager
- 2+ years of experience managing G-Suite
- 2+ years experience with Okta
- Cybersecurity Experience including Network Firewalls(Fortinet, cisco meraki), Firewall configuration, maintenance, troubleshooting, and cybersecurity implementation
- Customer experience mindset: excited to dig into any issue, provide empathy and action to support your internal customers
- High level of accuracy and attention to details
- Must be proficient in computer hardware and software systems, network systems, and computer anti-virus & security programs
- Networking experience with understanding of routers, VLANs, NAT, VPN, DNS, and DHCP solutions for an enterprise network
- Strong communication and documentation skills (you love creating process docs)

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