Maersk Line Published: December 5, 2018
Job Type
Level of education
Spoken Language needed
Hebrew, English
Level of Hebrew
Location of job
Tel Aviv/ Ramat Gan
How many relevant years experience do you require for the role:
More than 3 years


We are looking for a driven and goal-oriented individual to significantly leverage delivery success and serve as a mentor and role model for stakeholder management across the organization. The role involves an active role in designing and setting plans for improving delivery performance on a cross functional basis. A successful individual will be responsible for ensuring high quality customer relationship and act as a facilitator to analyse and challenge delivery performance across functions, ensure clear understanding of shortfalls in performance and highlight opportunities for improvement with a robust and transparent reporting in place. A fantastic opportunity for a true Leader with strong ability to influence, inspire and drive commercial success.

Key responsibilities
- Coordinating and facilitating smooth and optimal delivery execution.
- To take active role in designing and setting plans for improving country delivery performance and efficiency.
- To take active role for improvement of delivery capabilities and profitability.
- To build collaboration with all internal and external stakeholders to bring expected customer satisfaction level in alignment with group strategy.
- Facilitating smooth transition from Damco to Maersk frameworks.
- Ownership and modelling of customer and third party/vendor relationships, improving overall cooperation of all parties involved in process delivery.
- Performance management: of agreed upon actions to ensure that each action can be measured on a concrete outcome.
- Responsible for providing required data and analytics for weekly/monthly flow to senior stakeholders within the cluster. Communicating and driving performance throughout the organization ensuring everyone has the same understanding of delivery performance success and their role therein. Standardizing the reporting landscape, establishing and maintaining the standard reporting requirements on a weekly, monthly and quarterly basis, seeking improvements.
- Best practices sharing, mentoring and role modelling, driving improvement and optimization initiatives.
- Providing support to senior management in terms of implementing any necessary changes or process redesign.

We offer
A complex role allowing a high-performing individual to add significant value to the organization in terms of commercial success and operations seamlessness. The role combines people and process management as well as gives an opportunity to partner with various business stakeholders and clients. Global development opportunities are at hand. We offer attractive salary and benefits to match a successful candidate's skills and experience.


- Master's or Bachelor's degree.
- Proficient/native Hebrew and fluent business English are an absolute must.
- Prior experience in operations execution/coordination/management in a commercial environment.
- Experience of working within Sales, Customer Service, Product, CHB or Pricing environment would be a clear advantage
- Proven ability to influence and drive improvement as well as engage confidently with leaders at all levels.
- Keeps head cool under pressure and can deal effectively with challenges.
- Strong interpersonal, stakeholder management and communication skills, ability to find common ground and address performance issues in a positive though firm manner.
- Drive for results, ability to inspire and mentor others to strive higher, within the team and cross-functionally.
- Innovation, ability to inspire and effect change.
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