Nova Measuring Instruments
  • Published: July 15, 2021
Job Type
Level of education
High school
Spoken Language needed
Hebrew, English
Level of Hebrew
Fluent
Location of job
Rehovot
How many relevant years experience do you require for the role:
More than 3 years

Description

IT Group at Nova is looking for a Help Desk Team leader to manage IT service for Nova employees over the phone or face to face

Nova provides insights into process control in the world’s most technologically advanced industry. We employ physics, math, algorithms, software and hardware expertise to redefine the limits of possible in semiconductors’ manufacturing.

We invite you to join our dreamers and winners! Brilliant high-aimers who see impossible as the starting point to exciting challenges, and work together in multidisciplinary global teams to find answers.

Role Responsibilities:

You’ll be leading the Helpdesk team:

- Friendly and professional  

What will you do as “Help desk team leader”?

- Manage a team of 3-5 IT support experts
- Assign tasks and tickets to reach defined SLA
- 1st and 2nd Tier of Microsoft Windows client support (Windows 10)
- Workstation hardware and software troubleshooting.
- Purchasing, installing and support of user laptops
- Order and support peripheral equipment
- Network troubleshooting
- User and permission management on AD and O365

Requirements

- 5 years of IT experience
- 2 years of experience as a Team Leader
- Can do approach
- Ability to follow-up on projects and tasks
- Project management skills
- Ability to Define a process and document it
- Active Directory support
- Networking experience

The extra spice

- High level of English
- Able to investigate a problem and provide a solution
- Service oriented attitude

Apply
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