Cognyte
  • Published: June 22, 2021
Job Type
Level of education
High school
Spoken Language needed
Hebrew
Level of Hebrew
Fluent
Location of job
Herzliya
How many relevant years experience do you require for the role:
1 year

Description

We are Cognyte (formerly a Verint company) and the global leader in security analytics software. Over 1,000 government and enterprise organizations in more than 100 countries rely on Cognyte’s solutions to accelerate security investigations and successfully identify, neutralize, and prevent threats to national security, business continuity, and cybersecurity.

And we are looking for an exceptional and passionate IT Helpdesk Representative to join our IT team in Israel.

Your impact

- Install, configure and support Microsoft environment
- Troubleshooting and support ongoing clients incidents and requests.
- Support Smartphones, IP phones, Printers and other IT accessories.

Requirements

- MCSA / MCITP – a must
- Strong experience in Windows environment
- Strong troubleshooting and problem solving skills
- Familiarity with VMware virtualization platform
- Procedures writing
- Ability to write detailed reports and procedures
- Ability to work under pressure
- Valid MOD security clearance - Advantage
- Ability to work on shifts and non-standard hours
- Service orientation
- Interpersonal relationship
- self-learner

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