Riskified Published: December 26, 2018
Job Type
Level of education
Undergraduate
Spoken Language needed
Hebrew, English
Level of Hebrew
Medium
Location of job
Tel Aviv/ Ramat Gan
How many relevant years experience do you require for the role:
More than 3 years

Description

Riskified is the world's leading eCommerce fraud-prevention company. We use cutting-edge technology, machine learning algorithms, and behavioural analytics to outsmart eCommerce fraud and help our merchants grow. Riskified has reviewed hundreds of millions of transactions and approved dozens of billions of dollars of revenue for merchants across virtually all industries, including a number of Fortune 500 companies.

About the Role
As the Head of Operations & Research Analysts, you will lead, mentor, and manage a fast-growing operational team which is responsible for some of the company’s key KPIs, such as customer satisfaction and fraud prevention. In this role, you will play a major part in the research and investigation into new online fraud trends and be responsible for achieving strategic goals. You’ll have direct interaction with our Business teams and customers by leveraging your analytical skills and knowledge of our product to provide them with meaningful insights.

What You'll Be Doing
- Manage and lead the Operations & Research Analysts Team
- Define methodologies for the team to use for fraud prevention
- Mentor and work closely with your Team Leads to create a culture that values performance, delivers high-impact results, and creates a balanced environment for team members to thrive in
- Scale the team to support its growth needs both in NY and TLV
- Work closely with Riskified’s COO to define processes and optimize customer performance by making data-driven decisions
- Work closely with the R&D and product teams to continually build and improve upon your team’s tools and models
- Meet with large enterprise customers to deliver analytic insights in a clear manner, work closely with the Account Management team
- Master the online fraud prevention domain

Life at Riskified
- We are a fast-growing and dynamic startup with 300 team members between our offices in Tel Aviv and New York City. We value collaboration and innovative thinking. We’re looking for bright, driven, and passionate people to grow with us.

Some Tel Aviv Benefits & Perks
- Stock options for all employees
- Extra time off for parents and caregivers
- Team events, fully-stocked kitchen, yoga, pilates, basketball, soccer, and more

Requirements

- Bachelor's degree - preferably in a highly-quantitative field (i.e. mathematics, statistics, computer science, natural sciences), economics, or business administration
- Management experience - more than 3 years (at least 10 people)
- Research and analytic experience - 8 years
- Proficiency in SQL required
- Proficiency with R / Python - functions creation, data wrangling required
- Experience in a client-facing role preferred
- Great communication skills
- Excellent written and spoken English - Must
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