Forter
  • Published: October 13, 2021
Category
Job Type
Level of education
High school
Spoken Language needed
Hebrew, English
Level of Hebrew
Fluent
Location of job
Tel Aviv/ Ramat Gan
How many relevant years experience do you require for the role:
More than 3 years

Description

Forter is looking for an Engineering Manager to lead our Events Infra engineering team. The role reports to the Director of Infrastructure & Security. 

Forter provides a new generation of fraud prevention to meet the challenges of modern enterprise e-commerce. Only Forter provides fully automated, real-time Decision as a Service™ fraud prevention, with approve/decline decisions backed by a 100% chargeback guarantee. The system eliminates the need for rules, scores or manual reviews, making fraud prevention friction-free. The result is fraud prevention that is invisible to buyers and empowers merchants with increased approvals, smoother checkout and a near elimination of inaccurate decisions - meaning more sales and happier customers. Behind the scenes, Forter’s machine learning technology combines advanced cyber intelligence with behavioral and identity analysis to create a multi-layered fraud detection mechanism.

Reliability, latency, and security, along with being present where our customers need us are critical to our success. Every request we process is important to everyone involved. We can’t go down because our customers’ businesses depend on us: we processed eCommerce transactions worth over $200B in 2020, and provided billions of critical decisions via our API.  

We utilize highly sensitive information our customers trust us with, to catch fraudsters and abusers and let consumers operate without any friction. 

Our systems run on 1000s of machines, on multiple regions (and Clouds), at a massive scale to provide the best service to the Enterprise customers we serve. 

One of your goals would be to enable engineering teams to do that with maximum efficiency and happiness, by providing them the tools, knowledge, and practices they need. We believe that dev experience really makes a difference here!
If this kind of working environment sounds exciting to you, if you understand that Engineering is about building the most effective and elegant solution within a given set of constraints - consider applying for this position. But hold on, you best check the position requirements below first 🙂 

Our team

The Events Infra team is focused on building and maintaining the libraries and services that power our event sourcing system. We’re working on the underlying infrastructure of our event processing services with Kafka as the backbone. We have a mix of commercial and home-grown solutions for our various needs; some problems have simply not been solved anywhere else!

Stuff you’ll be doing:

- Leading a team of experienced Software Engineers
- Working on high availability, very large scale,  production, critical systems that all developers rely on for their day-to-day operations
- Contributing to the team’s efforts (minimal capacity to keep context and know how) and serve as part of the on-call rotation
- Working with Forter’s engineering teams to discover pains and gather requirements in order to come up with both short term workarounds and long term solutions
- Using qualitative (e.g. surveys, f2f discussions) and quantitative (e.g. OKRs) metrics to determine priorities and measure effectiveness
- Building a great team by recruiting new talent and retaining excellent engineers
- Mentoring and guiding engineers on the team to foster their career growt

Requirements

- Managed five or more engineers for 3+ years
- Extensive experience developing complex software projects (Python / Go / Java / etc.)
- Experience designing, building and operating cloud based distributed systems 
- Excellent presentation skills - can talk and explain at the right level of abstraction to different audiences
- Fluent in written and spoken English
- Some examples for projects your team will work on and support:
- Own (as in: develop, maintain, plan future of, educate on and advocate for) the self-serve framework that allows for the operation of all of Forter’s event pipelines in a PaaS manner. Design its developer-friendly API.
- Create a robust, multi-region, data replication system for a high volume (many millions) of events while taking into account costs, resource utilization, security and DX.
- Facilitate the migration of many systems (thousands of servers) to cloud-agnostic technologies (eg migrating SNS topics to Kafka) with no downtime
- Improve the dev experience around existing event-infra tools, create new tools to improve client productivity
- Provide users with visibility and alerting capabilities over their production critical event processing pipelines

We’d especially love to hear from you if:

- Owned complex applications written in Kotlin (or Java)
- Owned a streaming application with a Kafka backbone, including producer and consumer configuration and monitoring (poll intervals, batch size, partitioning, group lag monitoring)
- Have experience with Kafka management (upgrades, scaling out, delivery semantics, authentication, security and encryption, zookeeper)
- Have experience with Kafka topic management (retention policies, ACLs, replication, partition management)

What it’s like to work at Forter:

We believe that head-count is a vanity metric (i.e. more doesn’t necessarily mean better) and that people matter! This is why we prefer smaller teams of talented and cohesive teams over “just give us some more working hands”. 
We believe that the metric we should optimize for is increasing the IQ and EQ of our team over time, by building an organization that will draw such people to us. We care immensely about how the team works together, and we’re not shy from hard conversations. When you try to make an impact, friction (of opinions, or business constraints) is something you need to deal with. 
We don’t have QA, we don’t have Architects (“CTO team”), we don’t have a NOC or SOC team. We look at our team as part of the system that we build, so we optimize the process and tools to fit our team. Most of our team has a generalist-mindset, but our system is vast and we have people developing expertise in areas they are passionate about. 
We are big believers in having Skin in the game as a way of setting the alignment of incentives to build things right, and picking boring technology as we respect the complexity of our system and business.
You should join to help us build a better version of Forter, rather than a smaller version of a large company.  If you’re up for the challenge, please submit your CV.

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