WSC Sports
  • Published: October 25, 2021
Job Type
Level of education
High school
Spoken Language needed
English
Level of Hebrew
Medium
Location of job
Tel Aviv/ Ramat Gan
How many relevant years experience do you require for the role:
1 year

Description

WSC Sports is the world’s fastest-growing sports-tech company, the developer of AI-based automation solutions for sports content creation and distribution, automatically and in real-time.

Why WSC-Sports:

Working with Great people in an awesome environment, using cutting edge technologies (video editing, AI, data, and sports- altogether!) with the opportunity to influence innovative products for NBA, Bundesliga, FIBA, Fox Sports, and other sports giants - are only part of the things WSC Sports has to offer!

What you’ll do:

- Respond to customer support inquiries as quickly and accurately as possible
- Become an expert user of all WSC Sports products
- Reproduce and provide updates to customers regarding reported issues/defects
- Manage communication with other departments
- Making sure customers tickets are being handled properly and according to SLA
- Contribute to our knowledge base

Requirements

What you’ll need:

- Availability to work 3 shifts a week, including nights
- Client-oriented
- Team player
- Quick learner, independent and detail-oriented
- Perform multiple tasks and prioritize
- Technology-oriented with analytical thinking and problem-solving skills
- Fluent English (both written and verbal)
- Great communication skills

Bonus Points

- Experience in similar roles.
- Interest in sports.

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