DataRails Published: September 5, 2019
Job Type
Level of education
Undergraduate
Spoken Language needed
English
Level of Hebrew
Medium
Location of job
Rishon LeZion
How many relevant years experience do you require for the role:
1 year

Description

DataRails is enterprise-class software for budgeting, planning and forecasting with powerful reporting and analytics.

What are we looking for?

The ideal candidate is technically oriented with a passion for customers looking to put their customer success career on the fast track.

As a Customer Success Specialist, you will be working together with the Customer Success Manager in executing a well-designed pre-sales and on-boarding experience.

As part of your role, you will become an expert on DataRails strengths and capabilities.
- Create technical POC environment for prospect clients
- Implement the DataRails product suit throughout on-boarding of new clients and new use cases of existing clients
- Handle technical cases, questions and issues that arise during the on-boarding process.
- Contribute to the Knowledge Base.
- Analyze and visualize data sets quickly using the DataRails solution (In other words, generate kick-ass dashboards for our customers)

Requirements

- Technical aptitude
- Familiar with MS Suit - MUST
- Advanced excel skills – MUST
- Experience in finance / analyst positions –Advantage
- Native English - advantage
- Bachelor’s degree
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