monday.com Published: February 21, 2019
Job Type
Level of education
Undergraduate
Spoken Language needed
English
Level of Hebrew
Basic
Location of job
Tel Aviv/ Ramat Gan
How many relevant years experience do you require for the role:
1 year

Description

We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive.

The Role
- Provide excellent support to customers via email, phone, and chat to understand their needs and ensure their success with monday.com
- Serve as the main point of contact and liaison between clients and the rest of the monday.com team
- Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our product
- Empower customers to connect their goals and challenges with the solution in monday.com
- Stay in touch with clients to ensure that they're realizing the full potential of monday.com

Requirements

- 0-2 years professional experience.
- Native English speaker or English mother tongue – must
- Excellent interpersonal skills and multitasking abilities
- Superb written and verbal communication skills
- Positive attitude, empathy, and high energy
- Ability to take initiative and adapt
- BA Degree in business or any relevant field
Apply
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