Bidalgo Published: June 24, 2020
Job Type
Level of education
High school
Spoken Language needed
English
Level of Hebrew
Medium
Location of job
Tel Aviv/ Ramat Gan
How many relevant years experience do you require for the role:
2 years

Description

Founded in 2010, Bidalgo has offices in San Francisco, Tel Aviv, Seoul, London and Beijng now. Bidalgo is the leading provider of AI driven ad automation software and services for app marketers. Our platform offers a full-blown solution from bid management and budget allocation to ad creation and creative optimization through its proprietary AI algorithms. As an official marketing partner of Facebook, Instagram, Google, Snapchat, Pinterest, Apple Search and Tik Tok, Bidalgo manages more than $500 million in annual ad spend for mobile app clients. Bidalgo’s AI algorithms are backed by an experienced team of performance marketers, creative designers, media buyers and account managers dedicated to each client.

We are looking for a Customer Success Manager to join our fast-growing EMEA SaaS department.

Responsibilities:
- Take ownership of clients from first week on.
- Be responsible for client’s training and management and growth.
- Develop relationships with some of the mobile industry’s top advertisers in the world
- Be responsible for understanding customer’s needs, identifying their growth opportunities and helping them scale by performing consultative sales.
- Function as the crucial link between client and our product team,
- Work with various interfaces in the organization and outside of the org such as Google/FB/Apple/Snapchat etc

Requirements

- At least 2 years of experience in account management or customer success from a B2B online marketing
- Experience in working with decision makers and managing large accounts
- Working with the international market – Must.
- Media / digital marketing experience - Must.
- Presentation skills - Must.
- Excellent knowledge of Excel - Must.
- Previous experience in SaaS companies - Advantage.
- English as a mother tongue - Must.
- Knowledge of Facebook ecosystem and campaign management - Advantage.
- Very strong account management and relationship building skills
- Driven by growing clients, and constantly looking for new market opportunities
Apply
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