GeoEdge Published: June 24, 2019
Job Type
Level of education
Undergraduate
Spoken Language needed
English
Level of Hebrew
Medium
Location of job
Tel Aviv/ Ramat Gan
How many relevant years experience do you require for the role:
1 year

Description

We’re seeking a motivated Customer Success Manager with an Ad-tech background, ready to make a difference in the fast-growing Ad Security space. As a Customer Success Manager, you will manage the entire customer lifecycle, act as an advisor for product and strategic decisions, plan, manage and execute communication that directly supports the ongoing success and adoption of the GeoEdge’s SAAS products.

You will provide thought leadership and actionable recommendations to ensure customers take full advantage of the GeoEdge portfolio and product capabilities.

If you believe that building customer/partner relationships is both an art and a science, this is the place for you!

Responsibilities:
- Establish long-term relationships while developing an understanding of the client’s strategic goals
- Educate and train customers about their setup, new functionalities, best practices, etc.
- Deliver technical presentations and demonstrate how the product meets customer needs
- Understand the customer’s business challenges while functioning as an advisor for “Best Practices” while driving adoption of GeoEdge solutions within your assigned accounts
- Master the current technical knowledge of GeoEdge platform and future product roadmap
- Collaborate with cross-functional GeoEdge teams which consist of GeoEdge sales, engineers, product management, and support staff

Requirements

- AdTech experience in a Customer Facing role - must!
- Ability to travel periodically as the job requires
- Hands-on experience with Customer Success platforms (eg. Totango, SalesForce) - advantage
- A Bachelor's degree
Apply
(Check on your spam box)
Drop files here browse files ...