XM Cyber
  • Published: July 22, 2021
Job Type
Level of education
High school
Spoken Language needed
English
Level of Hebrew
Medium
Location of job
Herzliya
How many relevant years experience do you require for the role:
More than 3 years

Description

XM Cyber is an award-winning startup that develops a multi-platform breach and attack simulation (BAS) solution that continuously exposes attack vectors threatening organizations' critical assets and provides them with prioritized, actionable remediation.

We are looking for a Customer Operations Manager to manage our current & future customers in EMEA.

Role & Responsibilities:

- Understand the client’s organization structure, business drivers and desired operational outcomes from deploying XM Cyber
- Understand the client’s technical ecosystem to build an integrated vision reality for XM Cyber within the client environment
- Deploy XM Cyber solution within client environments
- Conduct hands-on product demonstrations and technical discussions with the clients’ technical teams
- Structure QBR and other business cadence to manage the technical relationship in an organized manner
- Produce monthly reports showing the key findings of XM Cyber and improvements in cyber security posture over the preceding month
- Ensure that relevant team members are trained and proficient in the use of XM Cyber to drive better product adoption
- Work closely with product management and R&D teams to understand new high-value use cases

Requirements

- 4+ years’ experience working as a technical account manager within the cyber security domain with large customers
- Able to design technical solutions for clients including architecture and operational workflow
- Hands-on experience with the Microsoft Windows Server OS /Linux Servers
- Knowledge of Microsoft Security best practices
- Knowledge of Information and Data Security concepts
- Knowledge of Network Architecture concepts
- Knowledge of Cloud Security (AWS/Azure)
- Experience writing documentation relevant to product deployment, deployment configuration, operational guides, process workflows and technical integration
- Self-learner and desire to learn new technologies
- A team player & Excellent interpersonal skills
- Fluent in business/technical English
- Ability to travel regularly within this region, as needed

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