Travel Booster
  • 2 active jobs (view)

  • Published: June 28, 2022
Job Type
Level of education
High school
Spoken Language needed
English
Level of Hebrew
Basic
Location of job
Tel Aviv/ Ramat Gan
How many relevant years experience do you require for the role:
2 years

Description

We’ve come a long way since we first opened our doors, but our mission has always stayed the same: to provide world class solutions for the travel industry. Travel Booster is a constantly improving ERP solution that frees users from the complexities of creation so they can do more, faster.

We are looking for a Customer Operation to join our team.

How your day to day as a Customer Operation Specialist will look like?

✓ Building and maintaining long-term relationships with customers

✓ Project management: managing the entire project lifecycle

✓ Ensure customer satisfaction by providing professional customer support

✓ Manage day-to-day operational aspects of the customers

✓ Managing internal organizational resources to the benefit of the customers

✓ Full implementation of the system at the customer's site

✓ Support and guidance to the customers during and after the project

Requirements

What will you bring to the team?

✓ 2+ years proven experience in customer support, in complex environments, with a strong emphasis on business aspects

✓ Analytical, methodological, and troubleshooting abilities

✓ Strong team player to able to work closely with our sales, marketing, product, and R&D teams to deliver exceptional client experiences

✓ Capable of working effectively in a dynamic environment.

✓ Excellent English writing and verbal skills

✓ Highly service oriented, excellent interpersonal communication skills

✓ Control over Gilboa or Travel Booster software - a major advantage

✓ Industrial and management engineering degree - Advantage

✓ Training experience - Advantage

✓ Additional languages - Advantage

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