AppsFlyer Published: October 8, 2017
Job Type
Category
Level of education
Undergraduate
Level of Hebrew
Basic
Spoken Language needed
English, Russian
Location of job
Herzliya
How many relevant years experience do you require for the role:
1 year

Description

Are you ready to help customers get onboarded with AppsFlyer? Are you ready to bring your brilliant ideas to help build out our automated onboarding process? Then you just might be the right candidate for our Customer Engagement Manager position.

This is an opportunity to reach AppsFlyer’s customers at scale. In this role, you will help customers overcome onboarding challenges, communicate best practices, and influence workflow processes to maximize customer success.

Be ahead of the curve by sharing new product releases or content relevant to their business. Listen to their feedback in order to improve documentation and video tutorials. Ultimately, you’re there to ensure that our customers complete the onboarding process and identify the benefits of AppsFlyer.

Responsibilities
- Provide onboarding support to customers on all levels: technical, business and product
- Building automation processes from scratch
- Ability to identify customers with growth potential
- Educate new customers with marketing materials and product documentation
- Provide customers feedback internally
- Provide customers training and webinars
- Introduce new features

Requirements

- Russian – Native language and strong business level spoken and written English
- Product management sense/familiarity
- Web marketing and digital advertising experience
- Mobile (iOS, Android) advertising experience
- Email marketing experience
- Some technical background
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