Payoneer Published: April 3, 2019
Job Type
Level of education
Undergraduate
Spoken Language needed
English
Level of Hebrew
Basic
Location of job
Petach Tikva
How many relevant years experience do you require for the role:
3 years

Description

If you’re the kind of person that loves to get stuff done, collaborate with colleagues all over the world and is interested in joining a fast growing global company that is trusted by the world’s top digital brands and truly cares for its customers, join us at Payoneer!

We’re looking for an experienced content writer with a passion for customer communication especially through operational and promotional email channels as well as UX. They should be an all-rounder, happy to roll up their sleeves and write all types of content, including brochures, landing pages, blog posts and more. In this exciting role, you must be a fast learner who can quickly grasp the intricacies of a complex business, use language to simplify them and get a thrill out of creating content that will be seen by millions of customers every single day.

What’s the job?
- Primary content writer for our CRM team, creating simple, engaging content for all promotional and operational email communication, push notifications, SMS and other channels
- Partner with our Product team to understand requirements of new projects and write UX content that clearly explains the product and actions we expect the customer to perform
- Provide all-around marketing content service to the wider organization, meeting requirements for landing pages, ads, brochures, website and more
- Contribute to the blog and Support Center with content promoting Payoneer’s new and existing services, explaining the why, what and how

Requirements

- BA in communication, marketing or anything else that would make us say, “hmmm that’s interesting”
- 3+ years in content marketing with experience writing for UX and CRM
- Native English
- Experience writing clear, simple content within a product including instructional text, error and confirmation messages and automated emails
- Experience writing promotional content that focuses on the value it brings
- A true believer in customer centricity
- Someone who welcomes feedback, edits, and changes – no room for ego
- Multi-tasker who accepts multiple assignments, adapts easily to changes and always meets deadlines
- Produce copy in a quick turn-around time while maintaining high quality standards

Not a must but a great advantage
- Experience using Marketo, Jira and TFS
- Experience in fintech or marketing to SMBs a plus
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