If you’re the kind of person that loves to get stuff done, collaborate with colleagues all over the world and is interested in joining a fast growth global company that is trusted by the world’s top digital brands and truly cares for its customers, join us at Payoneer!
We are looking for a creative & independent individual who has experience in technical operational support and can collaborate with various teams across the company to deliver optimal solutions. A successful candidate will have a combination of strong interpersonal & communication skills, along with a technical aptitude. Is it you?
What’s the job?
- Troubleshooting from investigation to resolution for cross company requests and issues related to configuration.
- Analyze and resolve issues related to configuration.
- Own and drive projects to completion in agreement with relevant stakeholders in a cross-departmental function.
- Develop and document guidelines, processes, procedures and best practices for consistent use of the system across the company
- Understand internal customer's needs and business context to provide outstanding support and maintain high customer satisfaction.
- Evaluate complex workflows and provide input and direction to
- At least 2 years experience with SQL server and reporting services
- Solution mindset with a bias towards looking for operational improvement.
- Equally comfortable working independently as well as collaboratively within and across teams
- Highly responsible, curious, fast learner
- Great interpersonal skills
- Excellent English
A few words about us
Payoneer is a leading payment platform and one of the world’s fastest growing fintech companies, ranking high on Inc. 5000, Deloitte Fast 500, and the CNBC Disruptor List. We empower entrepreneurs and businesses anywhere in the world – from Cairo to California, Buenos Aires to Bangalore and Tel Aviv to Tokyo – to go beyond and grow successful, sustainable businesses. With millions of customers in over 200 countries worldwide and trusted by clients like Amazon, Airbnb and Google, Payoneer truly connects anyone, anywhere, with opportunities to trade globally.