Graduway Published: September 26, 2019
Job Type
Category
Level of education
Undergraduate
Spoken Language needed
Hebrew, English
Level of Hebrew
Medium
Location of job
Raanana
How many relevant years experience do you require for the role:
3 years

Description

Graduway, the leading alumni relations and mentoring software is looking for a Business Operations Manager to join our growing team. You will be responsible for empowering our Go-To-Market organization by streamlining processes and ensuring data accuracy across business systems.

Our office is based in Ra’anana.
Our standard working days are Monday to Friday.

RESPONSIBILITIES

- Support day-to-day administrative tasks in business systems, such as creating and mapping fields, workflows/automation, building reports, dashboards and other routine tasks
- Design and Implement system changes to support business changes
- Identify areas of weakness; partner with business leaders on system/process improvement
- Document, share and promote best practices in using technology effectively and collaboratively
- Onboard and support global employees across our technology services e.g. G Suite, Windows OS, Salesforce, Zendesk, and more
- Manage IT Helpdesk, hardware inventory and office technology
- Maintain and protect network infrastructure, including ISP liaison;
- Oversee information security procedures, including maintaining company InfoSec website, completing customer questionnaires

Requirements

- 3+ years of experience in Business Operations, IT / IS Manager or similar role
- Solutions-oriented with a strong technical aptitude and high attention to detail
- Service focused and very responsive, working to the high standards of the global Office Services team
- Experience in high-tech/SaaS organization
- Experience working with Salesforce - required
- Fluent in English
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