If you’re the kind of person that is a business strategist, that loves to be part of complex projects, that deeply understands what customer success is, and that is interested in joining a fast growth global company that is trusted by the world’s top digital brands and truly cares for its customers, join us at Payoneer!
We’re looking for
- A passionate business-oriented team member, self-starter leader who can create design and manage the operational strategy for the SMB’s customers.
- A highly experienced project manager with the ability to lead projects, initiatives, and processes together with operational and business teams to achieve the company’s goals and KPI’s.
- An excellent team member with excellent social skills.
What’s the job?
- Being a part of a Business Operations team that serves the SMB business line.
- Leading strategic process in ops driven by the business targets and building the operational strategy, work plan and KPI’s management processes.
- Taking part in operative tracks , issues, projects and initiatives, ensuring high quality of service and improved CX.
- Improving processes and aligning with different functions and efforts in operations, following and ensuring smooth and high quality execution.
- Working as a part of a cross functional team that supports the SMB’s business line and acting as the operational focal point.
- Bringing the operations view to the business and align the operations view with the business.
- 5+ years of project management experience: prioritization, synchronization, motivating interfaces, and recognizing red flags abilities
- Experience as a customer success manager / account manager / operations expert with business orientation - Advantage
- Experience in strategic positions such as consulting - Advantage
- Strong communication skills
- Analytical capabilities
- Excellent verbal and representation skills
- Strong sense of ownership and ability to deliver
- High level of English – Must
- Excellent interpersonal capabilities
A few words about us
Payoneer is a leading payment platform and one of the world’s fastest growing fintech companies, ranking high on Inc. 5000, Deloitte Fast 500, and the CNBC Disruptor List. We empower entrepreneurs and businesses anywhere in the world – from Cairo to California, Buenos Aires to Bangalore and Tel Aviv to Tokyo – to go beyond and grow successful, sustainable businesses. With millions of customers in over 200 countries worldwide and trusted by clients like Amazon, Airbnb and Google, Payoneer truly connects anyone, anywhere, with opportunities to trade globally.