SimilarWeb Published: June 18, 2019
Job Type
Level of education
High school
Spoken Language needed
English
Level of Hebrew
Hebrew not required
Location of job
New York
How many relevant years experience do you require for the role:
2 years

Description

* Candidates must be eligible to work and live in the US *

Be responsible for accurate and timely customer invoicing, regular maintenance of recurring billing accounts, and for the general integrity of customer data in our systems. This position also supports the GTM teams as well as Collection activities handling all special billing requirements and billing reconciliation issues as well as supplying customer documentation as needed.

Responsibilities:
- Process all Quotes/ Orders in a timely fashion.
- Ensure that contracts and all documentation as well as approval process standards are being met per finance and Legal requirements.
- Reject any orders not meeting standards and communicate to GTM teams and other users what changes are needed to correctly process the order.
- Process internal requests for address changes, billing account changes, rate changes, account termination, account reactivation, recurring billing additions, etc.
- Ensure that all Sales Orders submitted before monthly cutoff are invoiced prior to month-end closing.
- Contribute to the team’s mission to improve data flows, optimizing our processes, and ensuring accounting output is accurate.
- Document, communicate, and update all billing department processes and procedures.

Requirements

* Candidates must be eligible to work and live in the US *

- Minimum 2-3 years billing or administrative experience in the subscriptions / credit cards world
- Proficiency with MS Windows Office Suite (advanced user of Excel preferred)
- Superb attention to detail and strong analytical abilities
- Excellent organizational, interpersonal, and communication skills
- Ability to work with the corporate office and to be self motivated
- Ability to learn quickly and keep up in an ever-changing environment
- High level of confidentiality, discretion, and professionalism
- Ability to produce well-written, professional documents (spreadsheets, email, etc)
- Ability to follow directions, meet strict deadlines, and work independently
- Ability and genuine desire to develop positive and productive working relationships with both internal and external customers
- Relevant academic degree.
- Excellent English – written and spoken.
- Salesforce experience- a plus
- 3rd party billing system experience- a plus
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