Moovit Published: February 17, 2019
Job Type
Level of education
High school
Spoken Language needed
English
Level of Hebrew
Basic
Location of job
Rehovot
How many relevant years experience do you require for the role:
1 year

Description

* High-level proficiency in Thai / Japanese / korean / Filipino + Lived in either of the following cities for at least 5 years: Bangkok, Manila, Tokyo or Seoul *

Moovit is the world's largest urban mobility data and analytics company and the #1 transit app with over 350 million users. Having built the world’s leading consumer business in urban mobility growing at over 1 million users per day, Moovit launched its suite of Mobility as a Service (MaaS) products earlier this year to license to governments, municipalities and transit authorities to help them improve urban mobility and increase riders’ satisfaction around the world.

As the operations manager for the Asia region, you would lead Moovit’s efforts to create the best quality information for public transport services throughout these areas. As part of it, you will be responsible for the company’s localization efforts and customer support.

Responsibilities:
- Support and develop the Operations in Thailand, Philippines, Vietnam, Japan and South Korea
- Responsible for customer support, community engagement, and user growth
- Identify, collect, correct and improve city transport data

Requirements

* High-level proficiency in Thai / Japanese / korean / Filipino + Lived in either of the following cities for at least 5 years: Bangkok, Manila, Tokyo or Seoul *

- BA/BS degree
- English mother tongue level
- Lived in either of the following cities for at least 5 years: Bangkok, Manila, Tokyo or Seoul
- Knowledge of public transport systems in on of the cities mentioned above
- Experience in customer support
- Knowledge of Microsoft Office (Excel & Word)

Preferred qualifications:
- High-level proficiency in Thai / Japanese / korean / Filipino
- Proactive, independent and enthusiastic
- Ability to work in a team-oriented, client-focused environment
- Relevant experience in the consumer mobile space and knowledge of local products
- Independent and able to execute projects with little supervision
- Extremely high attention to detail
- Excellent communication and presentation skills
- Love working in fast-paced environment and comfortable with startup culture
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