- 102 active jobs (view)
- Published: December 26, 2023
Description
monday.com is looking for a Technical Writer to create high-quality, concise and comprehensive documentation for our developer platform, APIs and integration processes. You’ll join our Enablement Team based in our headquarters, in Tel Aviv, Israel.
About The Role:
- Develop user-friendly documentation, including API documentation, technical specifications, user guides, and knowledge base articles, ensuring accuracy, clarity, and coherence. Produce or use visual aids, such as flowcharts, diagrams, mockups, & screenshots, to complement written documentation
- Work closely with cross-functional teams, including software developers and product managers, to gather information and understand complex technical concepts for effective documentation
- Organize and maintain a centralized repository for all documentation, ensuring version control, accessibility, and ease of navigation
- Continuously improve documentation processes, tools, and practices to streamline content creation and maintenance, with alignment on industry trends, technologies, and best practices in technical writing
- Conduct research, gather requirements, and stay up-to-date with the latest software features and updates to deliver accurate and relevant documentation
- Participate in usability testing and provide feedback to enhance the user experience of our applications
REQUIREMENTS
- 5+ years of relevant experience writing and leading technical documentation for developers. We are also open to backgrounds in development and technical education
- Experience with GraphQL, JSON and JavaScript
- Exceptional writing and editing skills. You can write technical documentation in a readable way, and also write compelling articles to drive engagement
- You have a good understanding of technical concepts like APIs and web applications
- Amazing interpersonal communication. You can build relationships quickly and find successful outcomes across teams
- You are a strategic thinker. You can identify opportunities in our content strategy, execute new initiatives, and then measure their success
- English mother tongue (must)
