vCita Published: October 14, 2019
Job Type
Category
Level of education
High school
Spoken Language needed
English
Level of Hebrew
Basic
Location of job
Tel Aviv/ Ramat Gan
How many relevant years experience do you require for the role:
More than 3 years

Description

We’re looking for an initiative, strategic and proactive Partner Owner to join our growing Partner’s Team.

Full Description
vCita is a simple & effective business management software for small businesses. It includes everything service providers need to manage their business and generate more revenue: client management, online scheduling, payments, promotions, and lead generation widgets.

Our teams are based out of Bellevue, Washington and Tel-Aviv, Israel.

The partners team provides technical solutions for our partners, and hands-on at the onboarding steps, post-sale. The team manages medium\large size partners, in the USA, Australia, Europe & Israel. As a Partner Owner you are the face of vCita to our big partners abroad. Your goal will be to learn as much as possible about their business and be our in-house expert on their workflows and needs.

You'll be expected to proactively manage the business through periodic on-site reviews and web conferences. You'll be working daily with various teams within vCita, including Product, BI , CS and Development.

Responsibilities
- Be the main focal point of the partner
- In charge of all communication with the partners going forward, post-sale
- Lead new partners onboarding projects to completion. Manage the partner onboarding process, from start to end
- Managing product requests by partner
- Maintain the relationship with the partner and make sure the partner keeps on growing
- Conducting training and knowledge transfer to partners
- Manage expectations - internally and externally, be required to raise flags on time
- Represent vCita’s interests to the partner and the partner interests to vCita
- Build relationships with key customer contacts to ensure high levels of satisfaction and lay the foundations for continued growth and partnership

Requirements

- Minimum of 5 years experience in an international customer facing role
- Enterprise B2B experience with international clients - Must
- Experience in a role that requires consistently re-closing/up-selling /cross-selling opportunities
- Native English speaker - Must
- Tech-savvy with super strong analytical and technical skills
- Experience in project management
- Superb writing and communication skills
- Great interpersonal skills
- Highly-motivated team player
- Problem-solver, resourceful and independent
Apply
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